Findaway Voices by Spotify

Cookie Policy

Effective as of Jan 22, 2024

Hello, and welcome to Findaway Voices’s Cookie Policy (“Policy”).

The objective of this Policy is to provide you, as a user of Findaway Voices’s services and/or websites (collectively, the “Services”), with clear information about the cookies that Findaway Voices uses, the role they play in helping us provide Findaway Voices to you, and the choices you have when it comes to managing your cookie settings.

1. What are cookies?

Cookies are files which are downloaded to your device, for example, when you visit a website. They are useful because they allow Spotify and our partners to recognise a user's device and support the continuity of your experience. You can find more information about cookies at: www.allaboutcookies.org or www.youronlinechoices.eu.

2. How do we use cookies?

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and improving your user experience. They can also help to ensure that ads you see online are more relevant to you and your interests.

Findaway Voices uses the following cookies and cookie categories as outlined in the table below.  

 

Strictly necessary cookies

These cookies are set by Findaway Voices or a third party on our behalf and are essential to enable you to use the basic features of our Services, such as technically delivering content, setting your privacy preferences, logging in, or filling in forms. Without these cookies, services you have asked for e.g. payment, cannot be provided.

First-party cookies (Spotify AB, Inc)

  • UID - used to enable account creation
  • authToken - used to enable authentication for login functionality

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States - Privacy Policy; Sweden Privacy Policy.

Google Tag Manager (Google)

Google Tag Manager is a tag management service provided by Google LLC and Google Ireland Limited, that helps us to manage the cookies needed on the Service in a centralized fashion.

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Experience enhancing

These cookies are set to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.

First-party cookies (Spotify AB, Inc)

  • userAuthToken - used to enable customer support to access user account information for support purposes
  • adminAsUsername - used to enable customer support to access user account information for support purposes
  • byoaSurveyShown - used to enable optional survey
  • Referrer - used to enable referrals from third-party partner

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States - Privacy Policy; Sweden Privacy Policy.

X Tweet button and social widgets (X Corp.)

The Tweet button and social widgets are services allowing interaction with the X social network provided by X Corp.

Personal Data processed: Usage Data as defined in our Privacy Policy.
Place of processing: United States – Privacy Policy.
Storage duration:

  • personalization_id: 2 years

Facebook Like button and social widgets (Meta Platform, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Meta Platforms, Inc.

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy.

Storage duration:

  •  _fbp: 3 months
Measurement

These cookies are set to measure traffic and analyze user behavior with the goal of improving the Service.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • AMP_TOKEN: 1 hour
  • _ga: 2 years
  • _gac*: 3 months
  • _gat: 1 minute
  • _gid: 1 day

Google Ads conversion tracking (Google Inc.)

Google Ads conversion tracking is an analytics service provided by Google LLC and Google Ireland Limited, that connects data from the Google Ads advertising network with actions performed on our Services.

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy.

Storage duration:

  • IDE: 2 years
  • test_cookie: 15 minutes

Facebook Ads conversion tracking (Facebook pixel) (Meta Platforms, Inc.)

Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Facebook advertising network with actions performed on our Services. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy.

Storage duration:

  • _fbp: 3 months
  • fr: 3 months

Facebook lead ads (Meta Platforms, Inc.)

Facebook lead ads is an advertising and data collection service provided by Meta Platforms, Inc. that allows form-based ads to be shown to users pre-populated with personal data from their Facebook profiles, such as names and email addresses. Depending on the type of advertisement, users may be requested to provide further information.

Personal Data processed: User Data and Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy – Opt out.

Storage duration:

  • _fbp: 3 months
Marketing

These cookies are set to deliver personalized marketing content based on user behavior and to operate, serve, and track advertising.

Google AdSense (Google)

Google AdSense is an advertising service provided by Google LLC and Google Ireland Limited. This service uses the “DoubleClick” cookie, which tracks the use of these Services and user behavior concerning ads, products and services offered.
Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • AID: 2 years
  • ANID: 2 years
  • Conversion: 3 months
  • DSID: 14 days
  • FCNEC: 1 year
  • FLC: 10 seconds
  • FPAU: 3 months
  • FPGCLAW: 3 months
  • FPGCLDC: 3 months
  • FPGCLGB: 3 months
  • IDE: 2 years
  • NID: 6 months
  • RUL: 1 year
  • TAID: 14 days
  • __gads: 2 years
  • __gsas: 2 years
  • _gac_
  • _gac_gb_
  • _gcl_au: 3 months
  • _gcl_aw: 3 months
  • _gcl_dc: 3 months
  • _gcl_gb: 3 months
  • _gcl_gf: 3 months
  • _gcl_ha: 3 months
  • id: 2 years
  • test_cookie: 15 minutes

Facebook Lookalike Audience (Meta Platforms, Inc.)

Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Meta Platforms, Inc. that uses data collected through Facebook Custom Audience in order to display ads to users with similar behavior to users who are already in a Custom Audience list on the basis of their past use of these Services or engagement with relevant content across the Facebook apps and services.

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • _fbp: 3 months

Facebook Ads conversion tracking (Facebook pixel) (Meta Platforms, Inc.)

Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Facebook advertising network with actions performed on these Services. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy.

Storage duration:

  • _fbp: 3 months
  • fr: 3 months

Customer.io (Peaberry Software Inc.)

Customer.io is an email address management and message sending service provided by Peaberry Software Inc.

Personal Data processed: User Data and Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy.

X Tailored Audiences (X Corp.)

X Tailored Audiences is a remarketing and behavioral targeting service provided by X Corp. that connects the activity of this Service with the X advertising network.

Personal Data processed: User Data and Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy.

Storage duration:

  • personalization_id: 2 years

AdRoll (NextRoll, Inc.)

AdRoll is an advertising service provided by NextRoll, Inc. AdRoll can serve targeted advertising on any device connected to the user, by processing their email address using a security technique called hashing.
AdRoll may also automatically collect certain types of data to serve personalized recommendations to the user.

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • __adroll: 14 hours
  • __adroll_bounce_closed: 5 years
  • __adroll_bounced3: 5 years
  • __adroll_consent_data: indefinite
  • __adroll_consent_params: duration of the session
  • __adroll_fpc: 2 years
  • __adroll_load_stats: 1 month
  • __adroll_shared: 2 years
  • __adroll_tcf_banner_seen: indefinite

Facebook Custom Audience (Meta Platforms, Inc.)

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects the activity of this Service with the Facebook advertising network.

Personal Data processed: User Data and Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • _fbp: 3 months

Facebook Remarketing (Meta Platforms, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects the activity of this Service with the Facebook advertising network.

Personal Data processed: Usage Data as defined in our Privacy Policy.

Place of processing: United States – Privacy Policy – Opt Out.

Storage duration:

  • _fbp: 3 months

3. Options for managing cookies

There are several options available for managing your cookie preferences, depending on the cookie type and your device. Each of the options is described below. Please note that no one option is sufficient to manage all cookies on all devices. Therefore, you may wish to combine one or more options for complete coverage.

Browser Settings

You can use your web browser settings to accept, refuse, and delete cookies. You can withdraw or modify your consent to our use of cookies at any time, with the exception of strictly necessary cookies (as described above). To do this, follow the instructions provided by your browser (usually located within the "Help", "Tools" or "Edit" settings).

Consent Management Platform

Findaway Voices uses a consent management platform ("CMP") to help you manage cookie preferences. You may view the CMP and access your cookie settings by clicking “Cookie Settings” in the footer of the website. The CMP allows you to consent to the setting of certain cookies. Using the CMP, you can manage your preferences in relation to how cookies are set according to the category of the cookie, as described in Section 2 “How do we use cookies?”. The CMP also allows us to maintain records of your consent. If you wish to update your consent choices via the CMP, please visit the “Cookie Settings” in the footer of the website.

Please note that as with your web browser settings, you will not be able to withdraw consent for cookies which are strictly necessary for the Service to operate.

4. Updates to this policy

We may occasionally make changes to this Policy.

When we make material changes to this Policy, we'll provide you with prominent notice e.g., by displaying a prominent notice within the Findaway Voices Service or by sending you an email if you are a user of the Findaway Voices Service. We may notify you in advance.

5. How to contact us

Thank you for reading our Cookie Policy. If you want to find out more about how Findaway Voices uses your personal data, please see our Privacy Policy. If you have any questions about this Cookie Policy or our Privacy Policy, please contact our Data Protection Officer by emailing support@findawayvoices.com  or writing to us at the following address:

Data controller if you reside in the US:

Spotify USA, Inc. 150 Greenwich St New York, NY 10007 USA

Data controller if you reside in any other country than the US:

Spotify AB Regeringsgatan 19 111 53 Stockholm Sweden

We hope you enjoy Findaway Voices!